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Peter C. Nice stay.
Good , supportive team. Cleanses was fine. Overall experience was good. Benny B. Room was ice to stay and the care and cleanses of the room , its facilities, the bathroom were good. Well located hotel with parking if travelling by car , very clean rooms, nice beds, friendly staff. I haven't stayed at every Mercure hotel in the world, but I stayed at a few.
This is the best I have seen so far. Top notch hotel with most relaxing surrounding, big room with all the amenities. The 'privilege rooms' are simply super. Marian D. Angelica H. Ideal stop location on the road down to Italy. Steve V. We appreciated the excellent service at the reception. Upon our arrival, there was a dog barking in the room next door The reception solved imediately the situation giving as another equivalent room The food and service at the restaurant are excellent! The bathroom in the room could however be improved.
The shower defenitely needs a refresh, and the temperature was not stable, jumping from very cold to very hot without touching the tap. Diogo C. Mercure Genova San Biagio 4 stars Customer review rating 4. The hotel serves breakfast. The hotel has a bar.
The hotel has a parking. The hotel has a restaurant. The hotel has air conditioning in rooms. See rates. Book this hotel. Room s. Room 1 Number of guests Adult s.
Child ren Maximum Capacity Reached. Loyalty or subscription number digit number on your card. Preferential code. Access code 10 characters. Businesses businesstravel. Meetings and events meetings. Travel professionals travelpros. Add to favorites.
Mercure Genova San Biagio Hotel for travellers looking for local and authentic experiences Walking Genoa's streets, squares and alleyways is a continual surprise. This hotel participates to Planet 21 and is acting in favour of Positive Hospitality. Services in the hotel and nearby. Check-in from 12 h Services and practical information.
Online check-in Online check-in Details Online check-in: Your arrival will be carefully prepared by our team Fast check-out: Simply return your key. Accessibility for people with reduced mobility Accessibility for people with reduced mobility Details Reduced mobility rooms Wheelchair access Reduced mobility facilities.
Air conditioned Air conditioned Details Air conditioning Manual temperature control. See on a map. COM Copy email address. Rooms 4 Standard Room with 1 double bed Max. See details. Standard Room with twin beds Max. Superior Room with 1 double bed Max. Standard Room with 1 double bed and 1 single bed Max. Our meeting rooms.
Good location.
Very helpful and friendly Staff. Restauration pas terrible. Monsieur P. Ottimo soggiorno. Business trip. Room was nice but restaurant was rubbish. Good stau. Staff was very good and the location is very nice Unbelievably Poor Customer Service.
I emailed the hotel five days ago expressing my disappointment and hoping to be able to secure a refund. All IC trains have 1st and 2nd class carriages as well as a bar buffet car, air conditioning and power sockets. Meanwhile, the company rebuts accusations of inadequate maintenance and challenges government threats to terminate its concession covering nearly 3, km of Italian motorways. Parking available. Location Breakfast Room Clean Bed.
Dear Mr Jack B. I was at the reception every day, and you told the same things, the receptionist asked to me and I answered to you that, exceptionally, you could have a voucher for a next stay, but there is no possibility to have a refund. There is the possibility to book with flexible rate and feel free to cancel at any time, but it's just a little bit more expensive than the pre paid rate.
When you book, you can read the information, it's written that it is not refundable, you accepted it.
Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Overnight stay TripAdvisor rating 4. Very pleasant stay. Good stay.
Nice rooms, and a good ambience. But need more porters to help with luggage. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Open your list. Looking for more info? Send a question to the property to find out more.
You'll receive an email as soon as the property answers your question. It was well equipped and the communication with the host was very easy, she was nice and polite, explained everything very well.
There is an amazing restaurant right next to the appartment, definitely try it if staying here. There is a supermarket very close to the appartment.